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 Legacy domain name migration [Article]
...sy process to assist customers in migrating their domain names from our legacy providers into our ow...
- How many emails can I send from accounts within my Reseller hosting service? [Article]
On our Reseller hosting services you're able to send 500 outbound emails per hour - this is per domain within each of your individual resold cPanel accounts.. If you exceed the limit per hour, any m
- How many emails can I send from my Economy Hosting Service? [Article]
On our Economy hosting services you're able to send 500 outbound emails per hour, per domain. If you exceed the limit per hour, any messages sent after the limit will simply bounce back with a
- How many emails can I send from my Business Hosting Service? [Article]
On our Business hosting services you're able to send 1000 outbound emails per hour, per domain. If you exceed the limit per hour, any messages sent after the limit will simply bounce back with a sta
- Why am I receiving emails telling me I have exceeded the max defers and failures... [Article]
As part of our defense against spam we have in place a limit on the number of deferred or failed emails per hour sent from our mail servers, this limit being 25%. You may be wondering what this
- What is the gTLD redemption grace period? [Article]
...ted by ICANN and the Registry Operator, Verisign. This is a 30 day Registry-imposed hold period for domains which have expired and were not renewed by the reg
- How do I install Wordpress? [Article]
Installation of Wordpress is quite easy via your cPanel interface. Once you have logged into your cPanel please pr
- How do I install Joomla? [Article]
Installation of Joomla is quite easy via your cPanel interface. Once you have logged into your cPanel please proce
- Using Free DNS hosting in VIPControl [Article]
For any domain that is within VIPControl, we offer Free DNS hosting. This will allow you manage A, MX, CNAME, TXT, NS and SRV records of the domain zone without the need for a hosting account. This is...
- How do I modify the nameservers on my domain? [Article]
...ng or email hosting services to correctly work, a domain name must be delegated to a name server. ...
- What name servers do I use for my client accounts? [Article]
Our reseller customers have two name server options for client domains, using our whitelabel (unbran...
- Types of DNS Records [Article]
There are a number of different DNS records that you can create or modify to meet your own needs. You can add the follow records either through our FreeDNS hosting or through cPanel > Advanced DNS ...
- Updating contacts on a domain name [Article]
It is important to keep your domain contacts up to date, as important information is relayed to these contacts - such as domain expiry notices, Whois policy reminders, and other important domain relat...
- Exporting domain name information [Article]
...stomers have the option of exporting their active domain name information to a CSV file, which can c...
- What name servers do I use on my domain to point them to my hosting account? [Article]
In order to point your domain to your hosting service held with us, you need to update the nameserve...
- What is Web Hosting? [Article]
Web hosting is a service that allows you to store your website files (HTML, PHP, CSS, etc) on a server which will display the files
- Can you move my website from my old host over to VentraIP? [Article]
We may be able to move your website from your existing provider, depending on the hosting platform they use. If your old host uses a cPanel system we can complete a cPanel account migrati
- Can you move my website from my old host over to VentraIP? [Article]
We may be able to move your website from your existing provider, depending on the hosting platform they use. If your old host uses a cPanel system we can complete a cPanel account migrati
- Can I migrate an existing cPanel account from another provider to VentraIP? [Article]
Yes, we can migrate your website free of charge from another h
- How do I resend my service activation email? [Article]
...is includes your cPanel login information and the name servers you should be setting on your domain
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