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There were 34 articles found for your query: (Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »»
  1. Legacy domain name migrationLegacy domain name migration [Article]
    We've developed a simple, quick and easy process to assist customers in migrating their domain names from our legacy providers into our own ICANN accreditation. The guide below will assist you with co...

  2. How do I lodge an eTicket through VIPControl?How do I lodge an eTicket through VIPControl? [Article]
    The guide below will assist you with submitting an eTicket to our support, billing or customer care team. Login to VIPControl from https://vip.ventr

  3. How many emails can I send from accounts within my Reseller hosting service?How many emails can I send from accounts within my Reseller hosting service? [Article]
    On our Reseller hosting services you're able to send 500 outbound emails per hour - this is per domain within each of your individual resold cPanel accounts.. If you exceed the limit per hour, any m

  4. How many emails can I send from my Economy Hosting Service?How many emails can I send from my Economy Hosting Service? [Article]
    On our Economy hosting services you're able to send 500 outbound emails per hour, per domain. If you exceed the limit per hour, any messages sent after the limit will simply bounce back with a

  5. How many emails can I send from my Business Hosting Service?How many emails can I send from my Business Hosting Service? [Article]
    On our Business hosting services you're able to send 1000 outbound emails per hour, per domain. If you exceed the limit per hour, any messages sent after the limit will simply bounce back with a sta

  6. Why am I receiving emails telling me I have exceeded the max defers and failures per hour?Why am I receiving emails telling me I have exceeded the max defers and failures... [Article]
    As part of our defense against spam we have in place a limit on the number of deferred or failed emails per hour sent from our mail servers, this limit being 25%. You may be wondering what this

  7. Does VentraIP take account backups?Does VentraIP take account backups? [Article]
    Yes, we do take account backups for disaster recovery purposes. These backups are generally available in the unlikely event that you do require them, however, there is a small fee involved in thei

  8. How do I modify the nameservers on my domain?How do I modify the nameservers on my domain? [Article]
    In order for web hosting or email hosting services to correctly work, a domain name must be delegated to a name server. In essence, a name server contains DNS zone records, which include an

  9. Types of DNS RecordsTypes of DNS Records [Article]
    There are a number of different DNS records that you can create or modify to meet your own needs. You can add the follow records either through our FreeDNS hosting or through cPanel > Advanced DNS ...

  10. What spam filtering is used?What spam filtering is used? [Article]


  11. I've forgotten my email password, what do I do?I've forgotten my email password, what do I do? [Article]
    If you have forgotten your email password it's quite easy to have it reset. To reset the email password simply login to your

  12. What happens when my clients exceed their bandwidth limits?What happens when my clients exceed their bandwidth limits? [Article]


  13. What is Web Hosting?What is Web Hosting? [Article]
    Web hosting is a service that allows you to store your website files (HTML, PHP, CSS, etc) on a server which will display the files

  14. Can you move my website from my old host over to VentraIP?Can you move my website from my old host over to VentraIP? [Article]
    We may be able to move your website from your existing provider, depending on the hosting platform they use. If your old host uses a cPanel system we can complete a cPanel account migrati

  15. Can you move my website from my old host over to VentraIP?Can you move my website from my old host over to VentraIP? [Article]
    We may be able to move your website from your existing provider, depending on the hosting platform they use. If your old host uses a cPanel system we can complete a cPanel account migrati

  16. Do your servers support Joomla, Magento, Wordpress, etc?Do your servers support Joomla, Magento, Wordpress, etc? [Article]
    Yes, our servers most certainly do support Joomla, Magento, Wordpress and many other content management scripts. Many of these scripts are also available through an auto-installer (Installatron) f

  17. How do I resend my service activation email?How do I resend my service activation email? [Article]
    Your service activation email contains important information in regards to your hosting account, this includes your cPanel login information and the name servers you should be setting on your domain

  18. How do I access cPanel?How do I access cPanel? [Article]
    You can access cPanel from the following locations: http://www.yourdomain.com/cpanel /

  19. How do I access my Webmail?How do I access my Webmail? [Article]
    You can access your emails from anywhere in the world via your web browser, simply browse to http://webmail.domain.com or http://domain.com/webmail to access your webmail. You can sign in with the f

  20. How do I access my account using SSH?How do I access my account using SSH? [Article]
    Before you're able to connect to the server via jailshell access, you'll need to enable SSH access. To enable your SSH access please login through VIPControl > Manage Hosting Services > Dropdown...

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